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CSDS Protection Plan CPP

The CSDS Protection Plan (CPP) is designed to ensure the proper operation of the equipment vital to your business by placing the needs of your business first. We created this plan to offer our customers better protection and service than standard manufacturer's warranties. Breakdowns with equipment can be costly and could lead to project delays resulting in cost overruns. CPP Provides piece of mind allowing you to keep your focus on what matters most.

Choose the right plan for your business

Geospatial CPP

Benefits of the Geospatial CPP

  • Priority Repair
    Expedited service on all your repairs
  • “No Lemon” Guarantee 1.
    If your equipment goes in for service three times for the same issue, we will replace it.
  • Free Loaners During Repairs
    Never miss a day’s work with our free loaners offered during repair time.
  • 10% Discount on Service Labor Rates
  • Accessories Included 2.
    Provided beyond the typical 90 day manufacturer’s coverage.
  • Parts and Labor Coverage 3.
    Coverage for manufacturing defects and failures.

Terms & conditions: Not applicable to firmware or software. Coverage does not include freight charges.

  1. Extended service ends when equipment is replaced with new item through our “No Lemon Guarantee”. Replacement equipment may be a refurbished or light-used equivalent product.
  2. Extended service only includes accessories if the CSDS Protection Plan was purchased at point of purchase of the equipment. Accessory replacement is “one time only”.
  3. Please note the warranty can only be used on one hardware product.
Wide Format Printers CPP

Benefits of the Wide Format CPP

Our Wide Format CPP offers Remote Assistance Applications which notifies our technicians prior to maintenance so parts can be ordered in advance and arrangements made to limit downtime.

  • Priority Repair
    Expedited service on all your repairs.
  • Next Business Day Service
    Service expectation by next business day in major centres.
  • Free Telephone Support
    Phone response by technician within 4 hours.
  • Includes Parts and Labor
    All parts and labor included unless otherwise stated.
  • Convenient Billing Options
    Sign up for the annual CPP Agreement and choose whether you pay annually or monthly, whatever fits your budget best.
  • Machine Error or Maintenance Notifications Sent Directly to Technician 1.

Terms & conditions: Not applicable to firmware or software. Coverage does not include freight charges.

  1. Available on some models.

Start a CSDS Protection Plan (CPP) today!

Fill-out our short request form and one of our specialized customer service representatives will contact you.