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Premium Support Plan - Includes Access to Can-Learn and Priority Telephone and Online Support for Technical Software and Hardware Issues (During and After Start Up of Product) - 1 Year

SKU #1095Model #CSP-PREM-1
Premium Support Plan - Includes Access to Can-Learn and Priority Telephone and Online Support for Technical Software and Hardware  Issues (During and After Start Up of Product) - 1 Year

Premium Support Plan - Includes Access to Can-Learn and Priority Telephone and Online Support for Technical Software and Hardware Issues (During and After Start Up of Product) - 1 Year

SKU #1095Model #CSP-PREM-1
$ / EA
Our Support Plan offers comprehensive protection against downtime from technical issues and knowledge gaps. By subscribing, you gain: Priority Support: Fast help from our expert team for quick problem resolution 24/7 Learning: Unlimited access to Can-Learn, an online platform with tutorials, classes, and guides on products, software, and workflows Features: Telephone & Email Support Extended telephone hours from 5am to 5pm (PST) Support Documents & Videos Webinars & Access to recordings Front of the line, Priority Support* Unlimited Priority Support Incidents 3 Seats Online Training Can-Learn 20% Discount on Certified On-Site Training *One office/location Response Time: 15 minutes Resolution Time: 1 to 2 hours

    Description

    Our Support Plan offers comprehensive protection against downtime from technical issues and knowledge gaps. By subscribing, you gain:

    • Priority Support: Fast help from our expert team for quick problem resolution
    • 24/7 Learning: Unlimited access to Can-Learn, an online platform with tutorials, classes, and guides on products, software, and workflows

    Features:

    • Telephone & Email Support
    • Extended telephone hours from 5am to 5pm (PST)
    • Support Documents & Videos
    • Webinars & Access to recordings
    • Front of the line, Priority Support*
    • Unlimited Priority Support Incidents
    • 3 Seats Online Training Can-Learn
    • 20% Discount on Certified On-Site Training

    *One office/location

    Response Time: 15 minutes

    Resolution Time: 1 to 2 hours

    Documents

    There are no documents available.

    Specifications

    • Product TypeSupport Plan